Our first Korean order, and the customs mess that came with it
The order itself was fine. Getting it from our door to a warehouse near Busan was the part that turned my hair grey for a week.
Everyone describes weight and balance differently
One customer says 'too heavy,' the next says 'tip-heavy,' a third says it 'feels cheap.' Half the time they mean the same thing.
We dropped our own cartons off a table for a week
A buyer's warehouse damaged some sleeves in transit, so we ran our own rough drop test in the workshop. Some packs survived, some really didn't.
Talking MOQ with a small importer, from a small factory
A first-time importer wanted 300 sets. Most factories would've said no. We're small too, so we found a way.
